TALK TO US
We'd love to hear from you
​E-MAIL
spencerportfamilyapothecary@gmail.com

PHONE
585-349-3562
FIND US
Visit our store
​ADDRESS
42 Nichols St. Ste 11
Spencerport NY, 14559
FAQ
1
​How do I order/re-order
a prescription?
If you're an existing patient with us, call us and re-order your medication(s) and we will call or text you when they are ready for pickup. If you're out of refills we will send a request to your physician requesting a new prescription.
2
How do I become a patient at your pharmacy?
At the Spencerport Family Apothecary, we do the work for you! As a new patient, call us and we will set up a profile for you and then contact your pharmacy or doctor and get all your medications transferred over to us.
3
I heard independent
pharmacies were more expensive, is that true?
Actually, for most cash paying patients, you will find that our prices are much lower than chain pharmacies for many medications.
4
Will my co-pay be the same at your pharmacy as other pharmacies?
For patients covered under insurance, in most cases, you will find the same co-pay. However, that is not always true. In some instances, based on independent contracting, your copay may be less at our pharmacy as opposed to chains. Especially for common maintenance medications.
5
If my co-pay is the same at your pharmacy and another, is there a financial advantage to switching pharmacies?
Based on independent contracting with Medicare, your copay may be the same at both pharmacies, however, the underlying cost of your medication may be much less at the Spencerport Family Apothecary. This means that you will reach the "donut hole" much slower and sometimes not at all. With private insurances, this will also result in lower out of pocket costs, while attempting to reach your deductible.